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MyUniverse Terms of Service

Last updated: September 4, 2025  ·  Company: My Universe, LLC ("MyUniverse," "we," "us," "our")

1) Overview & Acceptance

These Terms of Service ("Terms") govern your access to and use of the MyUniverse website at myuniverse.com, our mobile apps, and any content, functionality, or services we provide (collectively, the "Service"). By accessing or using the Service or creating an account, you agree to these Terms and our Privacy Policy (incorporated by reference). If you do not agree, do not use the Service.

We may update these Terms from time to time. If we make material changes, we will post the new Terms and update the "Last updated" date. Continued use of the Service constitutes acceptance of the updated Terms.

2) Eligibility & Accounts

You must be at least 13 years old to use the Service. If you create an account, you must provide accurate and complete information and keep it up to date. Safeguard your credentials and notify us immediately of any unauthorized use. You are responsible for all activity under your account. We may suspend or terminate accounts for any reason, including violation of these Terms.

3) License & Ownership

3.1 Our IP

The Service (including software, text, images, videos, audio, design, and other materials) is owned by MyUniverse and/or its licensors and is protected by intellectual-property laws. We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the Service solely for personal, non-commercial purposes, subject to these Terms.

You must not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works of the Service except to the extent such restrictions are prohibited by law.

3.2 Your Content & License to Us

If you upload, post, store, stream, or otherwise submit content (e.g., media, text, images, audio, video, metadata, thumbnails, feedback) ("User Content"), you retain your ownership of that content. You grant MyUniverse a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, modify (e.g., for formatting/compression), display, perform, distribute, and otherwise use your User Content to operate, provide, improve, promote, and protect the Service, including enabling previews, thumbnails, streams, and sharing features you choose to use. This license ends when your content is deleted from our systems, subject to reasonable backup/archival copies and any rights other users already have to your content (e.g., if they saved or re-shared it as enabled by the Service).

You represent and warrant that you have all rights necessary to grant this license and that your User Content and use of the Service comply with these Terms and applicable law.

3.3 Feedback

You may submit ideas, suggestions, or feedback. We may use them without restriction or compensation.

4) Third-Party Services & Links

The Service may link to or integrate with third-party websites, apps, services, or content. We do not control and are not responsible for third-party materials. Your use of them may be subject to separate terms and privacy policies.

5) App Store Terms (Mobile Apps)

If you download our app from Apple's App Store or Google Play, the respective store provider is not a party to these Terms and has no responsibility for the app or its content. You must comply with the applicable store's terms.

6) Purchases, Subscriptions, Trials, & Taxes (if applicable)

If the Service includes paid features:

7) Acceptable Use

You agree not to misuse the Service. Prohibited conduct includes (without limitation):

We may remove content, suspend features, or terminate accounts that violate these Terms.

8) Moderation & Enforcement

We may (but are not obligated to) review, monitor, or remove User Content at our discretion, including to comply with law or protect the Service and our users. We may preserve information as required by law.

9) Privacy

Your use of the Service is subject to our Privacy Policy. You consent to our processing of your information consistent with that policy and applicable law.

10) DMCA / Copyright Complaints

If you believe your work has been used on the Service in a way that constitutes infringement, please send a notice including: (a) your contact info, (b) identification of the copyrighted work, (c) identification/URL of the allegedly infringing material, (d) a statement of good-faith belief, (e) a statement under penalty of perjury that your notice is accurate and that you are the rights holder or authorized agent, and (f) your signature.
Email: admin@myuniverse.com (subject: "DMCA Notice").
Counter-notices must meet 17 U.S.C. §512 requirements.

11) Changes to the Service

We may modify, suspend, or discontinue all or part of the Service at any time without liability.

12) Errors & Availability

We do not guarantee that the Service or any content is accurate, complete, reliable, current, or error-free. We may correct errors and update information without notice.

13) Warranties & Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

(Some jurisdictions do not allow disclaimers; in such cases, the foregoing applies to the maximum extent permitted by law.)

14) Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, MYUNIVERSE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE.

IN NO EVENT WILL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) $100.

These limits apply to any theory of liability, even if we have been advised of the possibility of such damages, and even if a remedy fails of its essential purpose.

15) Indemnification

You agree to indemnify and hold harmless My Universe, LLC, and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your User Content; (b) your use or misuse of the Service; (c) your violation of these Terms; or (d) your violation of law or third-party rights.

16) Suspension & Termination

We may suspend or terminate your access to the Service at any time, with or without notice, including for any violation of these Terms. Upon termination, the rights granted to you will end, but Sections intended to survive (including 3.2–3.3, 4, 7–16, 18–21) will continue.

17) Children

The Service is not directed to children under 13. Do not use the Service if you are under 13.

18) Export & Sanctions Compliance

You must comply with U.S. and international export, re-export, and sanctions laws. You may not use the Service if you are subject to U.S. sanctions or located in a restricted jurisdiction.

19) Beta Features

We may offer preview/beta features. They are provided "as is," may be discontinued, and may be subject to additional terms.

20) Electronic Communications; Notices

You consent to receive notices and communications electronically. We may provide notices by posting to the Service or emailing your account address. You are responsible for keeping your contact information current.

21) Dispute Resolution; Governing Law; Venue

Governing Law. These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules.
Venue. Except as otherwise set forth below, you and MyUniverse submit to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California.

Binding Arbitration. Any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by JAMS under its Rules. You and MyUniverse waive the right to a jury trial and to participate in a class or representative action. CLASS ACTIONS ARE NOT PERMITTED. You may opt out of arbitration within 30 days of first acceptance by emailing admin@myuniverse.com with subject "Arbitration Opt-Out" and your account email and a statement that you opt out. This section does not apply to claims that cannot be arbitrated as a matter of law or to injunctive relief for IP misuse.

22) Miscellaneous

23) Contact

Questions about these Terms can be sent to: admin@myuniverse.com

My Universe, LLC — myuniverse.com